How to Market to Millennials & Gen Z | Photo Business

Millennials and Gen Z are two of the most lucrative and influenceable customer demographics. These customers are spending more than any other generation, and if you haven’t started marketing to these demographics yet, it is time to start.

Millennials and Gen Z are very photo focussed. The rise of platforms like Instagram, Snapchat and TikTok has made images more important than ever. However, Millennials and Gen Z fall into the category of having hard-copy pictures of their childhood, with very few printed photos of their adult lives.

Now, people are turning more to printed images, which display precious moments. In this post, Adventa looks at how to market to these demographic groups in order to capitalise on the photo-focused generations.

Why Market to Millennials and Gen Z?

Millennials and Gen Z hold greater spending power than any generation before or after it, making these groups an ideal, albeit broad, target market. With these groups responding to different marketing strategies than others, it is important to create strategies that specifically target these groups. Here is why your business should invest in specific marketing strategies for millennials and Gen Z:

Millennials and Gen Z change brands, making it easier to attract them to yours and harder to keep them as loyal customers
These demographics use devices to buy and consume content
These are two of the most lucrative target markets, with a high buying power
They are tech-savvy with high digital literacy, so organisations need to use technology to sell
Fast growing clientele groups

Tips to Appeal to Gen Z and Millennials

There are a number of ways to target the younger generations to get them to your photo business, in-store or online. Here are our top tips for appealing to millennials and Gen Z in your marketing strategies:

Make use of visually appealing content: You have, after all, a photo business, so display your products and services in a way that expresses your brand identity and what your business can create. Look for ways to promote upsells, to encourage this group to put their photos to use, eg Air Frame
Create a website: While brick-and-mortar stores have their place, and most photo businesses require customers to come in-store, having a website is always a good idea. Your website can showcase your client's work, products, services, and brand identity. It is a fantastic opportunity to market to millennials and Gen Z and also informs potential customers that your business can support customers in what they are looking for.
Use platforms like Instagram and Pinterest: Since you deal in imagery, use image-focused platforms for marketing. Creating a brand-expressive Instagram account and Pinterest board shows potential customers who you are. It also allows customers to share their images and tag you, providing your business with free marketing. Lastly, Gen Z and millennials are on these platforms regularly, so they are good ones to target.
Pay attention to customer reviews and feedback: Technology has made it easy to find out the quality of a business. Potential customers can find out a lot about your business from the reviews past customers have left and tend to rely on these heavily. So it is important to ensure that your reviews are positive and that negative feedback is addressed and dealt with.
Showcase your brand identity and sense of humour: Brand identity is becoming increasingly important in marketing strategies. People want to make use of organisations that they relate to, with values that they support. Showcasing your brand humour also allows customers to connect with your business. Humour is automatically interactive and engaging, which is an ideal way to market to millennials and Gen Z.
Respond to customers quickly: Last but certainly not least, it is important to respond to customer queries and requests quickly. We live in a fast-paced society, and people expect speedy results. Quick responses are always appreciated and will keep your customers from looking for another photo business, as you will already have helped them.

Conclusion on Marketing Your Photo Business to Millennials & Gen Z

Millennials and Gen Z like companies that are creative, interesting, and offer something new to their customers. So, in order to successfully market your photo business to millennials and Gen Z target markets, you need to showcase who you are as a business. Follow the tips provided above, be clear about your brand, and make use of photo printing innovations, and success will follow.

If you would like to know more about our products and services, browse our ranges online or get in touch with us today.